In view of the migration of telephony to a new system from 2025, this sheet is currently being revised.

UNIGE provides each staff member with a computer-phone system at their desk, which includes a landline and external phone number.

Some of the system’s main features include:

• videocalls and videoconferencing
• personalized voice mailbox
• instant messaging (chat) with other staff members
• customizable telephone set-up
• workstation-integrated calling (including calling, messaging, directory and webcam)
• sending and receiving faxes via email.

You are...

• A UNIGE staff member.

Terms & conditions

• Terms of Service
• Charter of use of digital resources
• Terms of access to digital resources

Using the service

• How to use my phone
• How to install Cisco Jabber
• How to use my voice mailbox

• How can I activate international calling?

Related services

• Phone, Phone Line and Options
  • Request a new telephone or a new phone line
  • Relocate or deactivate a line, change its owner
  • Enable international calling, call pickup (Team feature), call handling on your computer (Softphone feature)
  • Order a headset, a webcam
• Phone Book
  • Request a modification

Help

• Consult the Digital Workplace knowledgebase.

Outages, bugs and other issues

• First, visit Digital Workplace: Phone - Submit an issue
• If your problem is not resolved, contact the IT Service Desk (CAD)