UNIGE IT support is broken down into two services:

  • the Digital Workplace knowledgebase, which contains written information about the digital services offered on campus
  • the IT Service Desk, which serves as the main contact point for staff members.

The IT Service Desk is the first link in a chain of IT experts and support technicians who work all over campus to ensure that the university’s IT needs are met. Their job includes:

  • handling and resolving incidents
  • handling service requests
  • providing information about and support for university equipment and software
You are...
  • An independent contractor on assignement at UNIGE.
  • A UNIGE staff member.
  • A UNIGE honorary professor.
Terms & conditions
  • Before contacting IT support, please look to see if there is already an answer to your question or problem in Digital Workplace.

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